Shipping policy

Shipping Policy

Last Updated: October 27, 2026

Thank you for shopping at abstrmural. We are committed to providing a transparent and reliable shipping experience for our customers.

Please review our shipping policy before placing an order.

1. Order Processing Time

Orders are processed within [1–3 business days] after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Order processing time is separate from shipping transit time.

2. Shipping Destinations

We ship to the countries and regions available at checkout.

Shipping availability may vary depending on the product, delivery address, and carrier restrictions.

If we are unable to ship to your destination, you will be notified before your order is fulfilled.

3. Shipping Methods and Delivery Times

We work with international shipping carriers and logistics partners to deliver orders.

Estimated delivery times vary depending on the destination.

United States

Order processing: [1–3 business days]
Estimated transit time: [7–15 business days]
Estimated total delivery time: [8–18 business days]

Other International Destinations

Order processing: [1–3 business days]
Estimated transit time: [10–20 business days]
Estimated total delivery time: [11–23 business days]

Delivery times are estimates and may be affected by customs clearance, carrier delays, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Costs

Shipping fees are calculated and displayed during checkout before payment is completed.

Any applicable free shipping promotions will be clearly displayed on our website or during checkout.

Customers can review the total order cost, including applicable shipping charges, before confirming their purchase.

5. Order Tracking

Once your order has been dispatched, we will send a shipping confirmation email containing tracking information when available.

Tracking updates may take 24–72 hours to appear after shipment.

If you need assistance tracking your order, please contact:

Email: aadan1688@163.com

6. Customs Duties and Import Taxes

International shipments may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

Unless explicitly stated otherwise at checkout, customers are responsible for applicable import duties and taxes.

Customs processing may occasionally result in additional delivery delays.

We recommend checking your country's import regulations before placing an order.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us as soon as possible at aadan1688@163.com.

We will make reasonable efforts to update your shipping details before dispatch.

Once an order has been shipped, address changes may not be possible.

8. Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost, or arrives damaged, please contact our customer support team.

Please provide your order number and relevant details.

We will investigate the issue with the shipping carrier and work toward an appropriate resolution, including a replacement or refund where applicable.

Your rights under applicable consumer protection laws remain unaffected.

9. Multiple Shipments

Orders containing multiple products may occasionally be shipped in separate packages.

If your order is split into multiple shipments, you may receive separate tracking numbers.

Additional shipping charges will not be imposed after checkout without your agreement.

10. Order Cancellations

If you wish to cancel your order, please contact us before shipment.

Orders that have already been shipped are subject to our Return & Refund Policy.

For cancellation requests, please email aadan1688@163.com.

11. Contact Information

For questions about shipping, delivery, or order tracking, please contact us.

Store Name: abstrmural

Email: aadan1688@163.com

Business Address:

Room 307, No. 328 Liyuan West Road, Xialin Subdistrict, Chengxiang District, Putian, Fujian Province, China

Return Address: