Grandes abstracciones hechas a mano: donde el arte se encuentra con el tamaño de tu visión
Colección destacada
Preguntas frecuentes
¿Cuál es la política de devoluciones?
Respaldamos nuestro arte hecho a mano. Esto es lo que necesita saber:Devoluciones elegibles
- Dañado durante el envío: Notifíquenos dentro de las 48 horas posteriores a la entrega con fotos. Gestionaremos un reembolso completo, reemplazo o reparación sin costo.
- Problemas de calidad importantes: Si el arte no cumple con nuestros estándares, contáctenos dentro de los 14 días. Lo resolveremos con un reembolso, reemplazo o ajuste.
Artículos no reembolsables
- Comisiones personalizadas (hechas a la medida de sus especificaciones).
- Devoluciones por cambio de opinión (revise los detalles cuidadosamente antes de realizar el pedido; ¡estaremos encantados de ayudarle con sus preguntas!).
Cómo devolverCorreo electrónico
Contáctenos con su número de pedido, fotos y el problema. Responderemos dentro de los 2 días hábiles. Los reembolsos elegibles se procesan dentro de los 5–7 días posteriores a que recibamos el arte.
¿Alguna compra es de venta final?
Sí, ciertas compras son definitivas y no son elegibles para devoluciones:
- Comisiones personalizadas: Todas las piezas creadas según sus solicitudes específicas de tamaño, color o diseño son definitivas, ya que están diseñadas exclusivamente para su visión.
- Motivos ajenos a la calidad o daños: Los artículos devueltos por un cambio de opinión (por ejemplo, decidir que la pieza no se adapta a su espacio después de la entrega) se consideran ventas definitivas.
Para estos casos, le recomendamos revisar cuidadosamente antes de la compra. Nuestro equipo estará encantado de ayudarle con el tamaño, la comprobación de colores o preguntas sobre el diseño para garantizar que esté seguro de su elección.
¿Cuándo recibiré mi pedido?
En AbstrMural, cada pieza se elabora a mano con esmero, por lo que los plazos varían según que su pedido pertenezca a nuestra colección lista para enviar o sea un encargo personalizado:
- Arte listo para enviar: Estas piezas ya están terminadas. Las preparamos y enviamos en un plazo de 2 a 3 días hábiles mediante mensajería asegurada. La entrega tarda entre 5 y 7 días hábiles dentro de EE. UU., dependiendo de su ubicación.
- Encargos personalizados: Dado que se elaboran bajo pedido, su creación requiere de 3 a 4 semanas (este plazo incluye el tiempo necesario para la aprobación del diseño y la pintura). Una vez terminada, el envío requiere entre 5 y 7 días hábiles adicionales. Le enviaremos actualizaciones sobre el progreso para que siempre esté al tanto!
Recibirá un número de seguimiento una vez que se envíe su pedido, y nuestro equipo estará encantado de ayudarle con cualquier pregunta sobre la entrega en la página Contáctenos
¿Dónde se fabrican sus productos?
Nuestras obras de arte abstracto son elaboradas a mano por una red de artistas expertos ubicados en todo Estados Unidos y en centros creativos internacionales seleccionados, cada uno de los cuales aporta su estilo único y experiencia a cada pieza.La fundadora Eleanor Hartwell lidera el proceso creativo desde nuestro estudio en Wellesley, Massachusetts, donde supervisa los encargos personalizados y las colecciones exclusivas. También colaboramos con artistas independientes en ciudades como Chicago, Portland y Barcelona, elegidos por su dominio de las técnicas abstractas a gran escala, la pintura texturizada y la atención al detalle.Cada obra se elabora bajo pedido (o se crea en pequeños lotes para nuestra línea lista para enviar) en los estudios de estos artistas, lo que garantiza que cada pieza conserve el toque personal de su creador. Este enfoque global y local nos permite combinar diversas perspectivas artísticas sin renunciar a la calidad y la artesanía que definen a AbstrMural.
¿Cuánto cuesta el envío?
Los gastos de envío se calculan según su ubicación y los artículos de su pedido. Siempre conocerá el precio del envío antes de realizar la compra.
Let customers speak for us
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Wright
